I’ve been thinking on and off for about two years about reducing product returns in consumer smart home hardware, specifically brands like Ring and Arlo that pair devices with subscription services...

Background The first time I tackled a real-world supply chain planning problem, I struggled to calculate the right allocation of supply-constrained components to different products with overlapping...

A few months ago I volunteered to be one of the AI Champions for our company’s Operations group — 30+ teammates across manufacturing engineering, quality, supply chain, product data, and logistics....